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problems with avatar upload (2 replies and 2 comments)

Yair P
1 month ago
Yair P 1 month ago

I tried to add an avatar image (3.3MB) and got a message that the maximum size is 500KB. 

How can I increase it?

 

I've compressed my image (.jpg) to 200KB and tried again. Now I got

Change Avatar
Specified file failed upload test.

 

Any ideas?

Thanks

Robert Dempsey
1 month ago
Robert Dempsey 1 month ago

Its in the short code settings,  Pic attached

https://wpsymposiumpro.com/wp-content/uploads/2021/10/Screenshot_24.png

Office hours: 10 AM - 3 PM Monday to Friday, (USA eastern time zone).

Yair P
1 month ago
Yair P 1 month ago

Thank you Robert.

Still I get the error

"Change Avatar
Specified file failed upload test."

The file is a simple .jpg file and I've tried several image files with the same results.

Thank you

Yair P
1 month ago

Again sorry, it was siteground security plugin that caused it

Robert Dempsey
1 month ago

That sound about right. LOL. Have a god weekend.

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