Discussion

 


WooCommerce compatibility issues (2 replies and 4 comments)

jacob besser
11 months ago
jacob besser 11 months ago

I discovered some compatibility issues with Woocommerce and the extensions plugin. Woocommerce wont allow sites to update if Woocommerce and the extensions plugin run at the same time. 

Robert Dempsey
11 months ago
Robert Dempsey 11 months ago

That is strange because I have that setup here as well and it updates just fine. 

I need you to use the link on the right bottom of the screen that says support and sen me the URL and admin access to the site so I can look at and see this issue, or we can do a video call n the morning that I can send you a link to and look at it together and see this.  

Did you use the inspector and look for errors for this?

 

Office hours: 10 AM - 3 PM Monday to Friday, (USA eastern time zone).

jacob besser
11 months ago

I just wanted to let you know how much I appreciate all your help. I'll go get that taken care of now.

Robert Dempsey
11 months ago

Like I said I will look at it in the morning though a is almost midnight here

Robert Dempsey
11 months ago

Completed

jacob besser
11 months ago

And just for any future interest in this. There was not a compatibility issue but rather a php issue. It was resolved through my host provider and was resolved in minutes.

Robert Dempsey
11 months ago
Robert Dempsey 11 months ago

That's good they were able to fix the issue that fast. 

Have a good day

Office hours: 10 AM - 3 PM Monday to Friday, (USA eastern time zone).

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